Privacy Policy

Effective Date: January 2025

Connect Sport (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using Connect Sport, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Age or date of birth
• Gender (if provided)
• Organization or team affiliation
• Profile photo or avatar (if uploaded)

   

b. Usage Data

• Device type, operating system, and browser type
• IP address
• Pages visited, session duration, and clickstream data
• Date/time of access

   

c. Voluntary Submissions

• Responses to surveys or assessments
  
• Feedback or support requests
• Content submissions, including comments or messages

   

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our platform
• To personalize the user experience
• To communicate updates, features, or support
• To analyze and improve platform functionality and performance
• To ensure security and compliance
• To meet legal obligations

   

Sharing Your Information

We do not sell or rent your personal information. We may share data only in the following scenarios:

• Service Providers: With third-party vendors who support our operations (e.g., cloud hosting, analytics)
• Legal Compliance: When required by law, regulation, or court order
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent-Based Sharing: When you explicitly authorize us to do so

   

Data Storage and Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or destruction. While no system is 100% secure, we work to protect your personal information using appropriate administrative, technical, and physical safeguards.

Your Choices

• Access and Correction: You can access and update your profile information at any time.
• Opt-Out: You can opt out of marketing communications by using the “unsubscribe” link in our emails.
• Account Deletion: You may request deletion of your account and associated data by contacting us at tech@connectsport.ca.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve functionality. You can manage cookie settings through your browser preferences.

Third-Party Links

Connect Sport may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

Children’s Privacy

Connect Sport is not intended for children under the age of 13 without parental consent. We do not knowingly collect personal information from minors without appropriate permissions in accordance with applicable laws.

International Users

If you are accessing our platform from outside Canada, your information may be transferred to and processed in our servers located in Canada. By using Connect Sport, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at tech@connectsport.ca